Your data is protected with TLS 1.3 encryption Last Updated: December 2026 bdrome never sells your personal information to third parties Payment information is not stored on bdrome's servers Your Privacy Is Our Responsibility You will always be notified before any changes to your information take effect

Bdrome Privacy Policy — How Safe Is Your Data With Us

Bdrome treats the protection of users' personal data as its highest priority. On this page, you'll find out what information is collected, why it's collected, and what rights you have.

Last Updated: December 2026 Bangla Version
TLS 1.3
Encryption Standards
Section 9
In this document
0
Sale to Third Parties
24/7
Security Monitoring

What This Policy Covers

Data Collection
This policy clearly outlines what data bdrome collects, when, and why.
Use of Data
Collected data is used solely for specified purposes — not for selling ads or unnecessary profiling.
Data Sharing
Full details on when, with whom, and under what circumstances your data may be shared — including limitations and conditions.
Security Measures
A detailed breakdown of bank-grade encryption, regular security audits, and special protections for payment information.
Your Rights
Learn about bdrome's clear policy on your right to view, correct, or request deletion of your personal data.
Cookie Policy
A plain-language explanation of what cookies bdrome uses, where they are stored, and how to disable them.
1

Introduction & Scope

This Privacy Policy applies to bdrome (bdrome.best) and all its members. By registering or using bdrome's services, you confirm that you have read and agreed to this Privacy Policy.

Bdrome believes that every user's personal data is a valuable asset — not merely because of legal obligations, but out of a genuine sense of responsibility. The purpose of this policy is to be fully transparent with you about what we do and do not do with your data.

This policy applies to the bdrome website, mobile app, live chat, email communications, and any other channel through which you interact with bdrome.

The Bengali version of this page is provided for convenience only. In the event of any dispute, the English version shall prevail.

2

What Information We Collect

Bdrome only collects information that is genuinely necessary to operate the service. Collecting unnecessary data goes against our policy. Below is a breakdown by data type:

Information collected at registration:

  • Mobile Number (for verification)
  • Date of Birth (for age verification)
  • Username & Password (stored in hashed form)
  • Preferred Language & Currency

Information collected during KYC verification:

  • National ID Number or Passport Number
  • Full Name (as it appears on official documents)
  • Address (if required)

Data collected automatically during use:

  • Device Type & Operating System
  • IP Address & Approximate Location
  • Browser Information & Session Data
  • Gaming & Betting History
  • Transaction Records
Data Type Sources of Collection Required?
Mobile Number Registration Form Yes
Date of Birth Registration Form Yes
National ID Card KYC Process If required
IP Address Automatic Automatic
Gaming History Platform Logs Automatic
3

Purpose of Data Collection

Bdrome follows a clear principle — data collected for a specific purpose is used only for that purpose. Every piece of information has a legitimate reason behind it:

  • Account Creation & Management: Your mobile number and date of birth are used to confirm registration and keep your account secure.
  • Identity Verification (KYC): Identity verification is required to prevent underage access and fraud.
  • Payment Processing: Transaction data is recorded to ensure deposits and withdrawals are processed accurately.
  • Security & Fraud Prevention: IP addresses and device information are used to detect unauthorized access.
  • Responsible Gaming Monitoring: Gaming patterns are analyzed to detect harmful behavior early.
  • Support Service Improvement: Our support team can access account information to resolve your issues quickly.
  • Legal Compliance: Ensuring compliance with data retention requirements set by government or regulatory authorities.

Bdrome never sells your data to advertisers or adds you to third-party marketing lists. If you prefer not to receive communications from bdrome, you can disable notifications in your account settings.

4

Data Sharing Policy

Bdrome never sells, rents, or exchanges your personal data. That said, specific information may be shared in the following limited circumstances:

  • Payment Providers: Only the information necessary to verify transactions is shared with payment gateways such as bKash, Nagad, and Rocket. Each of these providers operates under its own privacy policy.
  • Technology Partners: Technology providers who help operate the bdrome platform may have access to certain system data — however, they cannot view personal information directly and are not permitted to use it for their own purposes.
  • Legal Authorities: bdrome may be required to disclose information in response to a lawful order from a government authority or court.
  • Security Agency: Information may be shared with relevant regulatory or investigative authorities to prevent fraud or money laundering.

No data is shared with any third party beyond the cases listed above. Should any new data-sharing practice ever be introduced, members will be notified in advance and their consent will be obtained.

All technology partners contracted with bdrome are required to sign a strict data protection agreement. Any breach of bdrome's privacy standards will result in immediate termination of the contract.

5

Special Protection for Payment Information

Bdrome takes extra care to protect your payment information. Our policy is clear — your mobile banking PIN, account number, or full card details are never stored on bdrome's servers.

How the payment process works: when you make a deposit via bKash or Nagad, the entire payment transaction is completed within that mobile banking provider's own secure environment. bdrome's servers only receive a confirmation token to verify whether the payment was successful. Your PIN and full account details never reach bdrome at any point.

What bdrome does to keep you secure:

  • TLS 1.3 encryption is applied to all data transfers.
  • Sensitive stored data is protected with AES-256 encryption.
  • Passwords are never stored in plain text — only a hashed version is kept.
  • Regular third-party security audits are conducted on an ongoing basis.
  • Round-the-clock 24/7 monitoring is in place to detect any unauthorised access to our servers.
  • Data backups are stored in encrypted form on separate servers.

In the event of a security breach that may affect your data, bdrome will notify the relevant members within 72 hours and provide guidance on the necessary steps to protect themselves.

6

Cookies & Tracking Technologies

Cookies are small text files stored in your browser that allow websites to remember your session. bdrome uses several types of cookies:

  • Essential Cookies: Used to maintain login sessions, manage security tokens, and remember language preferences. Disabling these cookies may prevent the platform from functioning properly.
  • Performance Cookies: Collects anonymous statistics to monitor page load times and identify technical errors. No personal data is included.
  • Functionality Cookies: Used to remember your preferred games, display settings, and similar preferences.

Bdrome does not use third-party advertising cookies. You can manage cookie preferences through your browser settings. However, disabling essential cookies may cause login and payment features to stop working.

The bdrome mobile app uses equivalent technologies (local storage and secure tokens) in place of cookies. These operate under the same Privacy Policy.

7

Data Retention Period

Bdrome does not retain data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: Retained for as long as your account is active. Following account closure, data may be kept for up to 5 years for legal purposes.
  • Transaction Records: Retained for a minimum of 5 years as required by financial regulatory obligations.
  • Gaming History: Full history is retained for active accounts. After account closure, data is kept for 2 years.
  • Support Chat Logs: Retained for up to 1 year after an issue is resolved.
  • Session Data: Deleted at the end of each session or within a maximum of 30 days.

Once the retention period expires, your data is permanently deleted or anonymized in a way that makes it impossible to identify you.

8

Your Right to Control Your Data

Bdrome believes every member should have control over their own data. To that end, the following rights are guaranteed:

Right to Access Your Data
Log in to your account to view the information we hold about you. For a detailed report, contact our support team.
Right to Rectification
If any of your information is incorrect, you can request a correction. Updates are typically completed within 7 business days.
Right to Erasure
After closing your account, you can request deletion of your data — to the extent it falls outside any legal retention obligations.
Right to Data Portability
You can request a copy of the data we hold about you in a portable format.
Right to Object to Processing
You can object to certain uses of your data — for example, to opt out of marketing communications.
Right to Lodge a Complaint
For any data protection concerns, contact bdrome Support directly or reach us at privacy@bdrome.best.
9

Policy Updates & Contact

Bdrome may update this Privacy Policy from time to time — for example, when new features are introduced, laws change, or security improvements are required. Members will be notified by SMS or email at least 14 days before any changes take effect.

For significant changes, a notice will be shown at login and your consent will be required. If you do not agree, you will have the option to close your account.

For any privacy-related questions or requests:

  • Email: support@bdrome.best
  • Live Chat: 24/7 via website or app

This Privacy Policy was last updated in December 2026.

Key Points of Our Privacy Policy in Plain Language

How secure is my data at bdrome?

It's a question many people ask, and a perfectly reasonable one. At bdrome, the short answer is: your data is protected to the same standard as money in a bank. All communications are encrypted, server access is tightly restricted, and security audits are conducted regularly. Even bdrome's own internal staff are limited to role-based access — no one can view data beyond what their role permits.

Can anyone else see my betting data?

No. Your gaming and betting history is completely private. bdrome's support team may access account information to resolve issues, but all such access is logged and regularly audited. No external party can view this data — except where required by a valid court order or lawful request from a law enforcement authority.

What happens to my data if I close my account?

Closing your account immediately revokes access to the platform. However, financial and transaction records must be retained for a legally required period. Once that period ends, bdrome automatically deletes the data. You may also submit a formal deletion request at any time.

Will bdrome send me promotional messages?

Bdrome only contacts you regarding your account and services — such as bonus offers, account notices, and security alerts. You can opt out of these at any time. However, security-related messages (such as new login alerts or password change notifications) cannot be disabled, as they are there to protect you.

Your Data, Your Control

Your personal data at bdrome is completely secure — protected by bank-grade security.

TLS 1.3 Encryption
Payment PINs are never stored
Your Data Is Never Sold to Third Parties
24/7 Security Monitoring
Regular Third-Party Security Audits
You will be notified within 72 hours of any breach

Payment-Related Inquiries

How quickly you receive your winnings at bdrome depends on your chosen withdrawal method. For casino or slots games, winnings are added to your real balance instantly — you'll see the updated balance even without making a withdrawal request. Once a withdrawal request is submitted, funds typically arrive via bKash or Nagad within 15 minutes to 2 hours. During peak periods or scheduled system maintenance, processing may occasionally take up to 6–12 hours. VIP Diamond members receive priority processing, so withdrawals are usually completed within 30 minutes. For first-time withdrawals where KYC verification has not yet been completed, some additional time may be needed — once verified, subsequent withdrawals will go through without delay.

bdrome supports all of Bangladesh's most widely used mobile banking methods, available for both deposits and withdrawals: bKash (personal and agent), Nagad, and Rocket. Bank transfers through selected banks are also available, though these take a little longer to process. Cryptocurrency payments are supported on a limited basis. Minimum and maximum limits for all payment methods can be found on the Payment page. One important thing to note — withdrawals must be made through the same method used for the deposit. For example, if you deposit via bKash, you cannot withdraw to Nagad. This is in place for security reasons.

Play with peace of mind — your data is safe with us

Join bdrome and enjoy the best gaming experience in Bangladesh with complete privacy and security.

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