In most cases, deposits via bKash or Nagad are credited 3 to 5 minutes your bdrome account will be credited. Occasionally, bank or mobile banking server delays may extend this to 10–15 minutes. Wait 15 minutes first, then refresh the page.
If more than 15 minutes have passed and the funds still haven't arrived, have the following details ready and contact support:
- BKash / Nagad Transaction ID (TxID)
- The exact amount you sent and the time you sent it
- Which number you sent from
The support team typically 10–20 minutes verifies and manually credits the amount. Once a deposit leaves bKash or Nagad, it cannot be reversed — if it doesn't show up in your account for any reason, support will sort it out, so there's no need to worry.
A wagering (or turnover) requirement means you need to place a certain amount in bets using your bonus funds before you can withdraw. Here's a simple example:
Say you deposit ৳1,000 and receive an additional ৳1,000 as a 100% welcome bonus. If the wagering requirement on the bonus is 10x, then to withdraw this 1,000 BDT bonus you must first complete a total wagering requirement of 1,000 × 10 = ৳10,000 bet must be completed.
A few important things to note:
- Wagering applies only to the bonus portion, not to your deposited funds.
- Not all games contribute equally to wagering — slots typically count at 100%, while some table games may contribute less.
- You can track your wagering progress in the bonus section of your account.
- The wagering requirement must be completed within a set timeframe — usually between 7 and 30 days.
Full terms On the Bonus page is provided. Reading through the terms before claiming any bonus will save you confusion later.
Yes, bdrome allows you to temporarily pause your account (cooldown) or permanently deactivate it (self-exclusion). There are two ways to do this:
1. From Account Settings: After logging in, go to your account settings and open the "Responsible Gaming" tab. Under the cooldown option, you can choose a break period ranging from 24 hours up to 30 days. Access is automatically restored once the cooldown period ends.
2. Via support: For long-term self-exclusion (6 months, 1 year, or permanent), contact us via live chat or support@bdrome.bestto get in touch. The support team will guide you through the entire process.
During self-exclusion, bdrome will not send you any promotional messages, and access cannot be restored before the set period ends. Any balance in your account remains safe and will be intact when your break is over.
All you need to start cricket betting at bdrome is an active account and a balance. Here's how it works:
- Log In and go to the "Sports" section in the top menu or on the homepage.
- Select cricket — You'll find the Bangladesh Premier League, IPL, ICC tournaments, and international matches all in one place.
- Select a Match — You can bet on both live (in-play) and upcoming matches.
- Select your bet type: Match winner, toss winner, over of first wicket, total runs, top batter — there are plenty of markets to choose from.
- Add to Bet Slip — Click on your preferred odds to add them to the bet slip. You can also add multiple selections to place an Accumulator bet.
- Enter the amount and confirm — Enter your stake amount, check the potential payout, then click the "Place Bet" button.
Odds change every moment during a live match, so act quickly. The minimum bet amount is generally ৳10 Starting from.
Withdrawing at bdrome is straightforward. Log in first, then go to your dashboard or the top menu and select "Payment" or "Withdrawal" section. Choose your payment method (bKash or Nagad), enter the amount and account number, then confirm.
Processing time:
- Standard withdrawal: 15 to 30 minutes
- During peak hours (evenings or after major matches): up to 2 Hours
- Withdrawals may take a little longer if KYC verification is incomplete or it's your first withdrawal.
Before requesting a withdrawal, make sure your bKash or Nagad number is correctly saved in your account and that all bonus wagering requirements have been met. Once submitted, track your request — funds will arrive when the status changes from "Processing" to "Completed".
Bdrome No fees are charged on withdrawals — The full amount you request will be sent to your bKash or Nagad account. However, if bKash or Nagad charges a cashout fee on their end, that's governed by their own policy and is outside bdrome's control.
Withdrawal limits:
- Minimum withdrawal: ৳300
- Standard member — daily maximum: 50,000 BDT
- VIP Silver — daily maximum: ৳1,00,000
- VIP Gold & Diamond — higher limits apply; speak with your personal account manager
You can submit multiple withdrawal requests in a day, as long as the total stays within the daily limit. If you need to withdraw more, submit another request the next day or contact support to request a special allowance.
When logged in to bdrome, you can view real-time scores for any match directly in the Sports section. For cricket, you get ball-by-ball updates, wickets, run rate, and an over-by-over scorecard. Football coverage includes goals, cards, and ball possession stats.
About live streaming: Live video streams are available for selected matches. Eligibility to watch a stream requires:
- You must have a balance in your account or an active bet on that match.
- Streaming may not be available for all matches — some are excluded due to licensing restrictions.
- Streaming is an even better experience on the mobile app.
To view scores and streams, go to the Sports section and click on the match name — you'll find a live visual tracker or stream button near the top of the screen. If you want to save data, the score tracker is enough; you don't need to open the stream to place bets.